How I can help you

• Perform administrative tasks efficiently • Expert in data entry and organization • Enhance customer engagement and retention • Skilled in proofreading and editing • Handle auto insurance claims proficiently • Manage claim leakages and streamline processes • 23 years in varied customer service roles • Proven customer retention success

People I am looking for

• Companies seeking to enhance customer experience • Firms needing data organization and proofreading • Businesses aiming to streamline processes • Organizations in the auto insurance sector

Experience & Cases

• Streamlined auto injury claim training • Created resource site for efficient case management • Developed task coverage system for consistent workflow • Led training that improved communication and retention • Clients: Travelers, Hartford, Athens Administrators, Grade Potential

How to contact