Years of experience: 5

Tech SupportITCustomer ServiceHelp Desk Support

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Maria's Career Path
Technical Support Analyst with GermanMar. 2022 -
Present
DXC TechnologyTechnical Support Analyst with German
Sofia, Sofia City, Bulgaria
Chief Expert Business AnalystJun. 2021 -
Feb. 2022
United Bulgarian BankChief Expert Business Analyst
Sofia, Sofia City, BulgariaBusiness analyst at project " Debit & Credit Cards and Infrastructure" - Analysation of IT-problems - Testing - Development of cases for testing - Migration of data - Working with software JIRA and Bugzilla - Working with Microsoft Excel and Ultra edit - Project management und communication with different stakeholders in the bank (IT, Business Process & Organisations, Administrators)
Sales ExpertMay. 2020 -
May. 2021
Sofia City, Bulgaria- Sales of banking products (credits) - First point of contact for clients - Consulting clients about different products - Very good communication skills - Achivied Nummer 1 - Highest sales for a montht