Years of experience: 12

South AfricaBusiness Development ManagerStartup FounderPartnerships ManagerSales & BizDevCustomer Service

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Jarrod's Career Path
Head of Professional ServicesJul. 2024 -
Present
Tech GuruHead of Professional Services
United StatesHead Of Professional Services Department
Customer Service Support ManagerFeb. 2022 -
Jul. 2024
SGT Solutions (Pty) LtdCustomer Service Support Manager
Pretoria, Gauteng, South Africa
Senior System EngineerNov. 2020 -
Jul. 2021
MORE GlobalSenior System Engineer
South AfricaSupporting & Managing of Users Internationally including UK / US / Mexico & India with Apple Devices Ranging from iMac’s to MacBook Pro’s & Ipad / Iphones which includes setting up / reloading of MAC OS (Sierra / High Sierra, Mojave, Catalina & Big Sur) & Windows 10 Systems (Desktops / Laptops). Support & Management of All 365 Products (Teams / SharePoint / OneDrive / Azure & More). Support &...

Jarrod's Posts

  • How I can help you

    • Over 10 years in senior IT roles, including leadership in Professional Services and Operations. • Proven adaptability in global contracts with quick impact. • Expertise in O365, Azure, AWS, and VMware. • Achieved 99.99% SLA uptime. • Implemented cost-efficient service delivery.

  • People I am looking for

    • Managed Service Providers (MSPs): Led operations and revamp frameworks. • Mid-to-Large Enterprises: Cloud migration and infrastructure optimization. • Cybersecurity Orgs: Security leadership and compliance audits. • Global Startups: IT infrastructure and DevOps. • Government Vendors: RFPs and secure systems.

  • Experience & Cases

    • Built a 12-server data centre with 99.99% uptime, boosting revenue. • Scaled managed services, improving SLA compliance and growth. • Supported 2000+ users globally, enhancing remote operations. • Tech Guru: Led infrastructure for 30+ clients. • SGT Solutions: Managed services and team leadership.

  • How to contact

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