Years of experience: 19

C-level ExecutiveHRConsultingCOOHR DirectorExecutive Coach

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Brithza's Career Path
Chief Operations Officer of Happy Kids Pediatrics and Feliz Care CentersDec. 2023 -
Apr. 2025
HAPPY KIDS PEDIATRIC GROUP INCChief Operations Officer of Happy Kids Pediatrics and Feliz Care Centers
Arizona, United States• Spearhead operational strategy across multiple locations, reducing operational inefficiencies by 30% and improving patient throughput by 25%. • Applied process improvements to optimize workflow efficiency and reduce administrative costs. • Led a restructuring initiative to enhance billing accuracy and minimize claim denials. • Standardized clinical workflows to streamline operations, improv...
Director of Human Resources and Population HealthApr. 2023 -
Dec. 2023
HAPPY KIDS PEDIATRIC GROUP INCDirector of Human Resources and Population Health
• Designed enterprise-wide policies and procedures, reducing compliance violations by 45% and improving audit scores by 20%. • Led recruitment efforts to enhance employee retention and reduce hiring costs. • Established a workforce training program to strengthen employee engagement and streamline onboarding. • Implemented a performance evaluation system to boost staff productivity and improve...
Practice Performance ManagerMar. 2021 -
Dec. 2023
HAPPY KIDS PEDIATRIC GROUP INCPractice Performance Manager
Arizona, United States• Introduced performance management strategies, increasing employee productivity by 20% and reducing absenteeism by 15%. • Developed marketing strategies to enhance brand awareness and drive patient growth. • Negotiated provider contracts to boost revenue and reduce operational costs. • Led a data-driven quality improvement initiative to elevate patient satisfaction and lower hospital readmis...

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