Years of experience: 9

🧨 ConsultingCoachingEmployer BrandingCompensation & BenefitsEmployee RelationsOrganizational Development

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Barbara's Career Path
Process and Procedures Business Coach Jan. 2023 -
Present
StafiProcess and Procedures Business Coach
In my current role as a Process and Procedures Business coach at Stafi, I lead individuals and teams to enhance business performance through tailored coaching and feedback. I manage schedules, coordinate meetings, and supervise a diverse team of 200 representatives to ensure high performance across client assignments. Additionally, I contribute to a significant increase in client satisfaction...
Guest Relations AgentAug. 2022 -
Jan. 2023
The Ritz-Carlton, DohaGuest Relations Agent
Doha, QatarAs a Guest Relations Agent at The Ritz-Carlton, Doha, I delivered personalized services during the World Cup, achieving high satisfaction scores. I attended to VIP guests, including presidents, royalty, actors, and top models, addressing inquiries and coordinating with various departments to ensure their requests were met promptly, enhancing the overall guest experience.
Junior Project ManagerFeb. 2022 -
Aug. 2022
StafiJunior Project Manager
Led cross-functional communication between the COO and departments, enhancing collaboration. • Managed real estate projects process from land purchase to approvals. • Oversaw deployment and testing of CRM, LMS, and ATS systems for efficiency.