Years of experience: 24

United StatesCall CenterCall Center SupervisorHRHR consultantData Entry

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Jeremy's Career Path
Service AdvisorJul. 2023 -
Present
Bob Rohrman AutoService Advisor
Create friendly and informative discussions with customers about their vehicle’s needs and performance. Recommend solutions to the needs or concerns of the customer. Demonstrate knowledge and empathy for customer’s situation. Follow through the process from initiation to completion to ensure results match expectations. Development of internal relationships with Technicians and peers to help p...
Production AssociateJun. 2021 -
Jul. 2023
Subaru of Indiana AutomotiveProduction Associate
Worked on team that builds radiator units at various stages on a production line to support vehicle assembly. Trained and became proficient on all 6 stations within 7 months. Certified as a trainer after completing “Train the Trainer” course. Coached new associates on safety issues and efficiency as they trained through their assigned stations.
General ManagerOct. 2019 -
Jun. 2021
AutoZoneGeneral Manager
Responsible for the day-to-day operations of a busy automotive parts retailer. Lead from the sales floor, filling in when necessary as a sales associate to best serve the customer. Offered advice and diagnostic information to customers on what could be the root cause of their problem. Worked with associates on upselling, cross-selling and persuasion techniques to increase sales from the “Reco...

Jeremy's Posts

  • How I can help you

    We elevate B2C communication with expert script development and workflow optimization. Our competitive edge lies in our deep industry knowledge and tailored strategies.

  • People I am looking for

    Ideal clients include businesses aiming to develop or refine their communication scripts and workflows. We bring customized solutions and a focus on enhancing customer interactions.

  • Experience & Cases

    Achievements include developing a scalable BDC program with a 25% sales increase and 30% better customer survey scores. Previous clients like Bob Rohrman Toyota trust our expertise.

  • How to contact

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