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Exceptionally trusted; proven professional excellence.
80%
Tina's Career Path
Sep. 2024 - Jun. 2025
MicrosoftCommunity Program Manager | AI Technology Strategy & Innovation
United States• Developed scalable planning and training assets that empowered global Microsoft Customer Service and Support (CSS) teams to autonomously execute on-site AI learning events to increase Copilot feature adoption, improving operational efficiency and increasing cost savings on travel.
• Successfully launched a Viva Engage community to encourage internal cross-group information sharing and colla...
• Working with clients from Amazon Web Services and their business partner, NetApp, reviewed blog posts, PowerPoint decks, and video scripts to identify and correct grammar, punctuation, spelling, readability, and style guide issues.
• Created an editorial guidelines resource doc and rough draft checklist for use by content producers at both AWS and NetApp to help reduce errors and streamline...
Durham, New Hampshire, United States• Conducted business journalism research and interviews with faculty and staff to collect departmental and academic stories to inform 14 impact articles and 5 faculty profiles for the 2023 Annual Report (included in my writing portfolio).
• Created an internal communications framework and ticketing-based workflow to govern the cross-promotion of relevant news, events, and social media campaig...