CHARLES's Posts
- CHARLES ROSEL
SaaS Customer Onboarding Professional
is looking for a jobSaaS Technical Support Expert About myself
With over 5 years of experience in technical support, I excel in analyzing and documenting technical issues. Skilled in SQL, API endpoints, webhooks, and reading code, I consistently maintained a 90%-95% customer satisfaction rate and enhanced SaaS platform efficiency.
Job Description
I am seeking a role as a technical support or SaaS onboarding specialist, focusing on enhancing user experience and integration processes for SaaS platforms. My goal is to leverage my expertise to drive seamless onboarding and effective technical support.
How to contact
- CHARLES ROSEL
SaaS Customer Onboarding Professional
is willing to share expertiseTech Support & SaaS Integration Specialist How I can help you
• Onboard and guide new users on their platform • Provide technical support for SaaS providers • Handle daily tech inquiries • Gather and review client requirements • Offer technical insights for platform setup
People I am looking for
- SaaS platforms - eCommerce sites
Experience & Cases
• Supported SaaS firms with integration • Expert in onboarding solutions • Worked with leading SaaS companies
How to contact