Years of experience: 15

Call CenterCustomer Support RepresentativeSupport SpecialistITSolution IntegratorTechnical Support Agent

Trust Score

Exceptionally trusted; proven professional excellence.

80%
CHARLES's Career Path
Tech Support ConsultantNov. 2020 -
Present
RewardfulTech Support Consultant
Philippines
Integration SpecialistOct. 2012 -
Aug. 2020
MyWiFi NetworksIntegration Specialist
- Provided SaaS technical support to the start-up company that contributed to their growth as KPI were always maintained for the satisfaction of the company's customer base. - Implemented multi-role responsibilities such as virtual assistance for the CEO, accounts management for customers, and backend finance-related tasks. - Built the company's knowledgebase from the ground up and maintained...
University Research AssistantMar. 2012 -
Jul. 2012
University of the Philippines DilimanUniversity Research Assistant
Diliman, Quezon City, Philippines- Successfully implemented field trials for the developed Tilapia vaccine at Agoncillo, Batangas, Philippines - Successfully implemented the designated laboratory trials of the vaccine. - Coordinated the timely procurement of laboratory supplies and performed the required duties and responsibilities in maintining an active science research laboratory.

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