How I can help you

• Analyze tickets and call interactions • Assess solution data quality • Ensure proper request handling • Provide escalation options if needed

People I am looking for

• Teams within Comcast/Xfinity • Collaborations with CivicPlus • Government software enablement

Experience & Cases

• Managed incident triage and analysis • Developed infrastructure solutions • Worked with SMBs on support growth • Focus on multi-data center enablement

How to contact