IOANNIS (JOHN) PAPPAS - Production / Project Management / PX background,

Years of experience: 10

ProducerCustomer Retention SpecialistMarketingCommunity ManagerCommunity PlatformsGamedev

Trusted by top professionals

Maria Karountzou
Product Manager @Metacore
Verified
He’s a superstar at multitasking, seamlessly managing multiple priorities while consistently delivering high-quality results. As a mentor and people manager, he leads with empathy, clarity, and accoun...

Trust Score

Exceptionally trusted; proven professional excellence.

90%

IOANNIS (JOHN)'s Career Path

Sep. 2024 -
Feb. 2025

ScopelyProducer

Barcelona, Catalonia, SpainResponsibilities: - Facilitating multi-disciplined pods to deliver the best for our players by creating and improving communication channels, celebrating successes, and always making sure we understand how and where our teams can improve. - Embedded in one of our pods and partner with the Feature Owners to deliver a wide variety of features and tools, taking these projects from concept to del...

Jul. 2023 -
Sep. 2024

ScopelySr. Manager, Player Experience

Barcelona, Catalonia, SpainResponsibilities (same as below, but...): -Holding a higher level of strategic influence and decision-making authority -Developing and refining long-term strategies and processes for player experience -Overseeing multiple teams or departments related to player experience, including managers -Setting higher performance standards and goals for the entire PX function -Mentoring/coaching managers...

Jan. 2023 -
Jul. 2023

ScopelyManager, Player Experience

Barcelona, Catalonia, SpainResponsibilities: -Lead the PX team to deliver exceptional player support -Manage team members and streamline operations across Customer Support, Community Management, and Content Creator programs -Quickly remove blockers to maintain productivity -Recruit and onboard new team members -Set OKRs/goals and ensure accountability for high performance -Mentor and coach team members for success and ...