Years of experience: 18

Partnerships ManagerFinancial AnalystSales & BizDevCustomer ServiceFinanceCustomer Success Manager

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Amanda's Career Path
Senior ManagerJun. 2021 -
Sep. 2022
GenpactSenior Manager
Wilkes Barre, Pennsylvania• Identify data source(s), prepare and analyze client data to identify opportunity areas and drive financial service efficiencies within the OTB / BTC process • Provide Project Management and Deduction/SAP/Trade SME support for implementation of digital and AI projects to reduce waste and execute lean processes • Develop process improvement work streams from business case through implementati...
ManagerJul. 2018 -
Present
GenpactManager
Customer relations lead for CPG Client for North America for Order to Cash (OTC) / Bill to Cash (BTC) Procedures • Review key metrics (KPIs/SLAs) to identify training opportunities and process improvements with the OTC/BTC processes. • Partner with internal operations leads to provide training, review/govern internal and external audit and compliance guidelines drive process improvements and ...
Analyst and Assistant ManagerJul. 2014 -
Jul. 2018
GenpactAnalyst and Assistant Manager
Demonstrated ability to be adaptable, continuous learning and self-development including leadership skills to receive two promotions from 7/2014 to 7/2018. • Assist the Customer Business Team (CBT) in providing trade funding analysis to identify and implement process changes, training opportunities, and changes in marketing conditions/sales trends for multi-million dollar budget. • Process P...

Amanda's Posts

  • How I can help you

    Address data entry errors, close process gaps, and boost efficiency by conducting a comprehensive audit, including source input review, to maximize impact.

  • People I am looking for

    Seeking collaboration with businesses of any size aiming to enhance efficiency and streamline operations for better performance.

  • Experience & Cases

    Achievements: • Enabled $19M impact via improved system execution • Conducted Customer AR reviews • Developed control routines • Previous clients: Confidential

  • How to contact

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