Years of experience: 13

Complaint Resolution SpecialistCustomer Retention SpecialistCustomer ServiceAccount ManagementBusiness AnalystChannel Partnerships

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Kristina's Career Path
Director of Sales and MarketingAug. 2024 -
Present
Namron HospitalityDirector of Sales and Marketing
MexicoNamron Hospitality is a next-generation hotel operator powered by expertise and advanced hospitality tech. Managing luxury boutique hotels across iconic destinations — from Tulum to Miami — and slated to operate 20 unique properties by the end of 2025. Standout properties: La Valise Tulum - Member of Small Luxury Hotels, part of the Virtuoso network La Valise Mexico City - Member of Small Lux...
Multi-Property Luxury Sales and Travel DirectorSep. 2022 -
Aug. 2024
The St Regis Kanai Riviera MayaMulti-Property Luxury Sales and Travel Director
Riviera Maya, MexicoPre-opening and opening of two luxury properties: The Riviera Maya EDITION at Kanai https://www.editionhotels.com/riviera-maya/ St. Regis Kanai Resort, Riviera Maya (opened March 2023) https://www.marriott.com/en-us/hotels/cunxr-the-st-regis-kanai-resort-riviera-maya/overview/
Multi-Property Luxury Sales and Travel DirectorSep. 2022 -
Aug. 2024
The Riviera Maya EDITION at KanaiMulti-Property Luxury Sales and Travel Director
Riviera Maya, MexicoPre-opening and opening of two luxury properties: The Riviera Maya EDITION at Kanai https://www.editionhotels.com/riviera-maya/ St. Regis Kanai Resort, Riviera Maya (opened March 2023) https://www.marriott.com/en-us/hotels/cunxr-the-st-regis-kanai-resort-riviera-maya/overview/

Kristina's Posts

  • How I can help you

    We solve: - Revenue management - Distribution channel optimization - Funnel enhancement - Customer journey improvement - Customer service elevation. Advantages: - Digital marketing expertise - Luxury consumer insights - Comprehensive audits.

  • People I am looking for

    Ideal clients: - Hotels & travel companies - Travel-adjacent businesses - Customer service-focused enterprises - Spa & wellness centers - Beauty industry - Retail sector.

  • Experience & Cases

    Achievements: - 35% revenue growth via untapped markets - 22% operational efficiency boost - 100% customer portfolio expansion - 66% website traffic increase - 5% social media engagement rise - 20% CPC reduction. Clients: Ahau Collection, Corporate Stays, W Hotels, St Regis.

  • How to contact

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