Years of experience: 6

ColombiaCall CenterCustomer Support RepresentativeTranslatorCall Center TrainerTechnical Support Agent

Trusted by top professionals

  • María Lopez
    Operation Manager @TaskUs Inc
    Verified
    I had the pleasure of first working alongside Cindry as a colleague, and later, due to new opportunities, I had the privilege of being her direct supervisor. Throughout both experiences, Cindry consis...

Trust Score

Exceptionally trusted; proven professional excellence.

100%
Cindry's Career Path
Coordinador intermedio bilingüeSep. 2023 -
Jun. 2024
INTELCIACoordinador intermedio bilingüe
Create strategies to accomplish the KPIs goals given by the Client aiming to maintain high quality standards in the attention
Team leader juniorSep. 2020 -
Jul. 2023
emergia - emotional experience companyTeam leader junior
Manage teams of agents (between 15 to 35 people) for customer service line, designing action plans aimed at meeting the objectives of the campaign and ensuring resolution in accordance with the service quality guidelines established by the Client.
Community ManagerMar. 2020 -
Aug. 2020
Universidad de Cartagena - ColombiaCommunity Manager
Content creation for the promotion and publication of the achievements reached by the different programs of the faculty, through social networks and other official channels