Years of experience: 9

MarketingC-level ExecutiveConsultingEmail Marketing ManagerMarketing Analytics ManagerCall Center

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Madison's Career Path
Director, Customer SuccessJan. 2025 -
Present
RingCentralDirector, Customer Success
Global Leader of MidMarket Customer Success TeamDec. 2023 -
Present
RingCentralGlobal Leader of MidMarket Customer Success Team
Charlotte, North Carolina, United States
Customer Success Coach & MentorFeb. 2023 -
Jul. 2023
Catalyst SoftwareCustomer Success Coach & Mentor
Charlotte, North Carolina, United States• Mentored aspiring Customer Success Leaders in monthly coaching sessions. • Provided guidance on elevating Customer Success careers. • Collaborated with experienced industry leaders to develop coaching strategies.