Years of experience: 23

Call CenterSales & BizDevCustomer ServiceConsultingMedicalFinance

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Yvonne's Career Path
Analytics Consulting SeniorOct. 2018 -
Present
ExperianAnalytics Consulting Senior
RemoteMore than 60 percent of U.S. hospitals count on Experian Health solutions These providers—along with thousands of medical practices, labs, pharmacies, and other risk-bearing entities—are making smarter business decisions, boosting their bottom lines, and strengthening patient relationships. Our clients have discovered the value of our revenue cycle management, identity management, patient eng...
Operations Analyst-Collections (remote)Aug. 2016 -
Oct. 2018
Aurora Health CareOperations Analyst-Collections (remote)
United StatesCollaborate with leadership to analyze, design, build, and implement effective internal and external collection strategies, including key performance indicators, collection tools, workflows, work standards, process implementations, and audits/controls. Encompassing everything from call routing/dialer campaign design workflow to agency management and reporting along with agency audits. Researc...
Manager, Patient Debt RecoveryJun. 2012 -
Aug. 2016
Aurora Health CareManager, Patient Debt Recovery
Greater Milwaukee AreaAurora Health Care is an integrated not-for-profit health care provider serving communities throughout eastern Wisconsin and northern Illinois. At Aurora, we believe that coordinated care is better care. Our patients enjoy a comprehensive array of health care resources and access points depending on their individual needs. From primary and specialty care to hospitals, pharmacies, lab and home...

Yvonne's Posts

  • How I can help you

    • Analyze data to uncover trends and insights • Create visual reports for stakeholders • Provide actionable recommendations • Monitor performance and quality • Enhance operations and decision-making • Technical and business writing expertise

  • People I am looking for

    • Seeking short-term projects • Open to collaborations • Focus on analytics and consulting • Expertise in technical and business writing

  • Experience & Cases

    • Delivered 26:1 ROI on a project • Received awards for client focus • Improved client quality scores from 68% to 92% • Respect client confidentiality

  • How to contact

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