Years of experience: 18

ITSolution IntegratorSystem ArchitectProduct ManagerProject Manager

Trusted by top professionals

  • LC
    Lauren Califano
    Senior IT Manager @SeekOut
    Verified
    In Sarah's two+ years at PayScale, she hit the ground running and never stopped. I'm continually impressed by her customer care, creative problem solving, thoroughness, and efficiency. She considers n...

Trust Score

Exceptionally trusted; proven professional excellence.

100%
Sarah's Career Path
IT ManagerJul. 2024 -
Present
Modern HydrogenIT Manager
Woodinville, Washington, United States
IT ManagerDec. 2021 -
Mar. 2024
Craft.coIT Manager
Seattle, Washington, United StatesDeveloped and executed a comprehensive IT strategy that aligned with the business goals of a growing startup. Including roadmap, quarterly deliverables, and project planning. Implemented a MDM management system (Jump Cloud) for a globally distributed workforce. Improved security and achieved SOC 2 type 1 compliance. Enhanced the user access experience. Managed a suite of more than 90 SaaS too...
Senior Help Desk AnalystMar. 2019 -
Dec. 2021
PayScale, Inc.Senior Help Desk Analyst
Greater Denver AreaImaging computers, setting up new hires. Atlassian(cloud), Okta, Slack, O365 admin. Software and hardware updates. Work with users to determine best tech build out for role. Mac and PC set up and maintenance. Audio/ visual support for conference rooms and Zoom.

Sarah's Posts

  • About

    - Expertise in MDM administration and user lifecycle management - Skilled in ticketing system implementation - Proven track record in IT startup and tune-up - Focus on compliance and vendor management - Enhance knowledge and SaaS management

  • Cases & Experiences

    - Automate personalized onboarding, off boarding, and role changes with HRIS/MDM integration. - Implement and optimize ticketing systems for IT, HR, and facilities departments. - Develop and migrate comprehensive knowledge bases for improved communication.

  • Work Order

    - Automate HRIS processes for efficient employee transitions - Establish robust ticket systems for various departments - Facilitate knowledge base creation and transition to enhance organizational learning

  • How to contact

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