Years of experience: 23

Call Center SupervisorTechnical Support AgentConsultingQA EngineerBusiness AnalystCall Center

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Anthony's Career Path
Sr Principal Engineer/Sr. Project ManagerOct. 2017 -
Dec. 2024
Boehringer IngelheimSr Principal Engineer/Sr. Project Manager
Duluth, Georgia, United StatesI serve as the project lead tasked with defining, scoping, managing, UAT, and implementing global, multi-channel related solutions. I work directly in conjunction with business leaders to define solutions to meet the developing business needs. Iā€™m responsible for product and solution solicitation, initial and ongoing evaluations, architecture, installation and delivery, as well as providing t...
North America Professional Services Director & Customer ManagerAug. 2013 -
Jun. 2020
Presence TechnologyNorth America Professional Services Director & Customer Manager
Atlanta, GAManage all aspects and resources of the North American professional services department for Presence Technology. Create and adapt global professional services methodologies to North American business practices. Work in conjunction with Sales to grow the company's US footprint.
Telecommunications DirectorJul. 2012 -
Sep. 2013
Wingspan Portfolio AdvisorsTelecommunications Director
Carrollton, TXWingspan is a mortgage servicer and back office provider headquartered in Carrollton, TX. My duties included the creation of the Telecommunications department, processes and budget. I was responsible for all telephony vendor relations, creation of a 500 agent call center, and development of a telecommunications support staff including 2 telecom engineers, 1 telecom admin, and 1 project manage...

Anthony's Posts

  • About myself

    Expert in SaaS full lifecycle development with extensive experience in implementation and iterations. Over 7 years as a US PMO Director, excelling in CX, Professional Services, and Project Management. Another 7 years as an IT Product Lead showcase versatile leadership.

  • Job Description

    Seeking a senior project manager position where I can leverage my extensive expertise in project management and leadership to drive successful outcomes and strategic initiatives. Eager to contribute to a dynamic organization focused on innovation and excellence.

  • How to contact

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