Years of experience: 2

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Aleny's Career Path
Case ManagerJan. 2022 -
Jan. 2023
Jacksonville, FL • Evaluated treatment plans and medical care against recommended physician advice, insurance limitations and procedural costs. • Managed caseload of 150 personal injury claims • Conducted client interviews to collect case-specific data for settlement packages • Provided detailed explanations to clients regarding their case progress • Communicated with medical providers, and insurance adjuster...
Consumer Resolution CoordinatorJul. 2019 -
Apr. 2020
Diversified Consultants, Inc.Consumer Resolution Coordinator
Jacksonville, Florida, United StatesUsing applicable laws in response to regulatory complaints • Coordinating with clients about consumer’s disputes • Reviewing and analyzing case files • Insuring regulatory complaints are submitted timely
Pre-Suit Legal AssistantJul. 2018 -
Jul. 2019
Farah & FarahPre-Suit Legal Assistant
Jacksonville, Florida, United States• Organize and Maintain Clients’ Files • Creating dialogue with the client about injuries and treatments • Support the supervising attorney in moving cases towards a positive result • Following up with medical providers about ongoing treatments

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