Years of experience: 3
AssistantCustomer ServiceService Quality Manager
Trust Score
Exceptionally trusted; proven professional excellence.
Kellie's Career Path
Jan. 2024 -Present
DoorDashQuality Assurance Associate
Tempe, Arizona, United StatesMy leadership style emphasizes clear direction, fostering collaboration, and empowering team members to achieve shared goals effectively. I have successfully led teams through various projects, ensuring alignment with organizational objectives and maintaining high-performance standards. Including the rollout and training initiative for 20,000 support agents on a new grading mentality, achievi...
Jan. 2024 -Present
DoorDashQuality Assurance Associate
Results-driven Quality Leader with a proven track record of driving continuous improvement, operational excellence, and team development. Adept at implementing robust quality management systems, ensuring compliance with industry standards, and fostering a culture of accountability. Skilled in leading cross-functional teams, analyzing performance metrics, and developing strategies that enhance...
Sep. 2021 -Present
DoorDashSubject Matter Expert - Quality Team