Years of experience: 11
Startup FounderC-level ExecutiveCustomer ServiceClient Relations SpecialistBusiness OwnerCustomer Care Specialist
Trust Score
Exceptionally trusted; proven professional excellence.
Erica's Career Path
Jul. 2020 -Jan. 2025
Details Lifestyle and DesignFounder and Owner
Boston, Massachusetts, United States- Established and led a luxury lifestyle management firm, delivering bespoke services to clients. - Expertly managed a diverse offering encompassing personal concierge, estate oversight, professional organization, travel planning and event planning. Directed a dynamic per diem team, overseeing scheduling, task delegation, and workflow optimization to ensure seamless operations. https://detail...
Jan. 2017 -May. 2021
Private ClientPersonal Assistant
- Provided high-level administrative support to principal, including calendar management, travel coordination, and estate management -Effectively managed vendors/staff schedules, ensuring optimal time management and prioritization of tasks -Assisted in strategic planning for estate and making sure all operations were running smoothly and on time -Managed incoming communications, including pho...
Sep. 2015 -May. 2016
J Andruzzi FoundationDevelopmental & Special Events Intern
- Coordinated and executed events, managing all aspects from inception to completion.
Managed logistics for events, including venue selection, vendor negotiations, transportation, catering, and audio-visual needs. - Communicated regularly with clients, providing updates on progress and ensuring client satisfaction throughout the planning process. - Led cross-functional teams of volunteers, pr...