Years of experience: 20

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Jenny's Career Path
Quality Assurance OfficerOct. 2023 -
Apr. 2025
FinFix Shared ServicesQuality Assurance Officer
Gauteng, South AfricaOctober 2023 – April 2025 🔹 Driving Quality, Performance Optimization & KPI Automation Establish and implement quality control metrics to ensure operational excellence across the business. Design and deliver comprehensive training programs covering content creation, presentation, and needs assessment. Spearhead KPI automation, improving tracking and reporting for enhanced business performanc...
Manager, Project Planning and SupportNov. 2016 -
Apr. 2023
ParexelManager, Project Planning and Support
Pretoria, Gauteng, South AfricaManaged and mentored a global team of 18 Project Specialists Developed and delivered global training programs on inspection readiness Authored SOPs (Central File Maintenance), created a Study, Country and Site-level QC checklist. SME for eTMF and inspection readiness; supported audit prep and responses Collaborated cross-functionally with data management, regulatory, and clinical op
Senior Early Product Developement Project SpecialistSep. 2014 -
Sep. 2016
PAREXELSenior Early Product Developement Project Specialist
IreneClinical Trial Support & Regulatory Compliance Supported end-to-end clinical trial management across multiple therapeutic areas. Conducted site management activities, including ISF reviews and drug accountability. Ensured Trial Master File (TMF) completeness and maintained regulatory compliance. Led process improvements for data management, ensuring continuous inspection readiness. Acted as a...

Jenny's Posts

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    How I can help you

    I offer diverse services from project coordination to quality assurance, ensuring efficiency through task tracking, process improvement, and compliance checks. My training programs enhance team performance, while my customer service strategies boost satisfaction. Virtual admin support keeps operations smooth.

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    People I am looking for

    🔹 Versatile Expertise: Clinical research, quality assurance, customer service, and operations. 🔹 Detail-Oriented: Precision with purpose, connecting overlooked dots. 🔹 People-Centric: Integrity and empathy in results. 🔹 Self-Driven: Structured, clear, and momentum-focused support.

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    Experience & Cases

    🔹 SMBs: Growth or transition phase, need quality and operations support. 🔹 Startups: Healthtech, edtech, needing process setup. 🔹 Call Centers: Performance revamps. 🔹 Clinical Research: Site documentation and readiness. 🔹 Virtual Services: Admin and document support. 🔹 Nonprofits: Organizing and training support.

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    How to contact

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