Years of experience: 21

Product ManagerCOOITC-level Executive

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Chris's Career Path
Operations Manager for Thrive ThemesMar. 2023 -
Mar. 2025
Awesome Motive, Inc.Operations Manager for Thrive Themes
Adelaide, South Australia, AustraliaIn this role, I managed the customer support team with a focus on improving service and satisfaction. I fostered essential cross-functional partnerships with product and development to enhance product quality. My responsibilities included developing detailed feature specifications, analyzing support metrics and feedback, conducting process audits, and implementing data-driven improvements. I ...
Chief Operating OfficerFeb. 2021 -
Present
MentorPlaceChief Operating Officer
Brisbane, Queensland, AustraliaKey technical leader in the early-stage bootstrapping startup phase of MentorPlace. Designed the platform architecture, managed the SDLC and deployment processes, handled initial technical operations, and provided technical mentor-ship. Focused on efficiently building and launching the mentor-mentee platform.
Solutions & Business AnalystMar. 2020 -
Mar. 2023
Thrive ThemesSolutions & Business Analyst
Contributing to product leadership within the Thrive Suite product team, I focused on creating impactful product solutions for the WordPress ecosystem. Through business analysis—interpreting customer feedback and working alongside product owners—I helped explore, document, and deliver features specifically designed to boost user conversion rates (leads and sales) via the all-in-one toolkit.

Chris's Posts

  • How I can help you

    I streamline business operations by crafting tailored growth strategies. Specializing in software development, I ensure clear business direction through key metrics, effective reporting, and optimal team alignment, integrating AI for enhanced efficiency.

  • People I am looking for

    Looking for clients who are innovative and growth-focused, such as: - Thrive Themes (20,000 active licenses) - Companies eager to enhance operational efficiency and scale effectively.

  • Experience & Cases

    Achievements include: - Conversion-focused websites - Tools boosting client engagement. Previous clients: - Startups - Small businesses poised for scaling.

  • How to contact

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