Years of experience: 13

Executive CoachBusiness OwnerC-level ExecutiveSoft Skills TrainerConsultingEducation

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Roosevelt's Career Path
CASE STUDY: Revenue Boosted 8% For 3 Consecutive Years with Winning Customer Service StrategySep. 2024 -
Present
Lyons ShareCASE STUDY: Revenue Boosted 8% For 3 Consecutive Years with Winning Customer Service Strategy
In Kansas City, Roosevelt Lyons, the division manager for one of the municipal governmentโ€™s largest operating departments, faced the challenge of transforming a division struggling to meet its $12 million budget and notorious for poor customer service. Competing with the private sector, improving service quality to hundreds of daily customers was crucial. Roosevelt identified a lack of custom...
OwnerSep. 2024 -
Present
Lyons ShareOwner
Kansas City, Missouri, United StatesI started Lyons Share to empower leaders to create healthier workplaces by providing relationship focused coaching and development experiences, because everyone deserves a healthy workplace.
Course InstructorJun. 2023 -
Present
The University of KansasCourse Instructor
Kansas City Metropolitan AreaKU Public Management Center is the professional development arm of the KU School of Public Affairs and Administration.