Simone Gray - Customer Service Representative,

Years of experience: 17

ITHRTech SupportData AnalystCall CenterCustomer Support Representative

Trusted by top professionals

Ashley Lormil
Registered Nurse @CAN COMMUNITY HEALTH
Verified
Simone has an amazing personality , She’s responsible, team player & punctual please edit
Li Rios
Flight attendant @Breeze airways
Verified
She is very professional and dedicated to her work. Always eager to learn something new. She also picks up on new skillsets very quickly and does and exceptional job.

Trust Score

Exceptionally trusted; proven professional excellence.

100%

Simone's Career Path

May. 2021 -
Mar. 2025

SureFitTechnical Customer Service

United StatesProvided technical support for internal and external customers by troubleshooting, diagnosing, and resolving reported issues. Provided other aspects of product/device field support, such as, software updates, placing orders, asset management, and shipment tracking. • Displayed key attention to detail to ensure customer supply order properly reflect in the system. • Developed new and improved ...

Jan. 2021 -
Feb. 2021

TEKsystemsPPP Loan Consultant

* Performed intake, processing, underwriting and QA of PPP loan applications * Following the defined loan processing activities and operating procedures provided * Compare application information submitted by applicant (such as applicant was in business on February 15, W-2, payroll information, tax forms), against required list of documents for continued loan processing; identify any errors/g...

May. 2019 -
May. 2021

HandyincData Analyst and Billing Specialist

Ensure real-time access to relevant data by creating and maintaining high-volume database of information related to departmental transactions and various programs, such as intake information for new youth and billing. Organize and deliver training sessions to several youths in various stages of school. Some of my key contributions are... • Displayed key attention to detail while entering data...