Surrey, British Columbia, Canada▪ Provided exceptional customer service, assisting over 50-70 customers daily in person and over the
phone, offering tailored recommendations and achieving a 95% customer satisfaction rate.
▪ Developed expertise in automotive parts and tools, maintaining knowledge of over 500 products and
their compatibility across different vehicle makes and models, improving product recommendations
and cust...
New Delhi, Delhi, India▪ Managed $3M–$5M projects across European and US markets, overseeing CAPEX and OPEX for a
complete product lineup with 30+ models and 20 sub-variants. Ensured cost optimization, budget
adherence, and maximum ROI while driving platform-wide efficiency and performance.
▪ Drove end-to-end project execution, securing 90% leadership approval on business case, ensuring
85% on-time delivery, and im...