Years of experience: 16
ITBusiness Owner📝 Influencer or BloggerHR🐦 DesignConsulting
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Cassie's Career Path
Oct. 2022 -Present
AtlassianCSS Technical Writer
Anywhere* Implemented SOP governance program to maintain and curate a WCAG-accessible centralized knowledge library of 350+ SOPs across a dozen Atlassian products, with an average of 800 unique monthly users
* Audited the CSS SOP library for accessibility and increased WCAG compliance from 14.74% to 90% for standardized SOPs, preventing costly ADA exposure
* Provided Quality assurance support for an ...
May. 2019 -Sep. 2021
TrupanionQuality Assurance Specialist
Seattle, Washington, United StatesManual software testing duties, including writing, executing, and reporting test plans and cases. Coordinated the transfer of entire test strategy from legacy systems into Azure ADO.
Established automated testing using Virtuoso, leading to 30% more complete test coverage.
Researched state-specific licensure requirements & website accessibility principles to anticipate compliance concerns duri...
Mar. 2017 -Dec. 2018
Farmers InsuranceBusiness Support Technology Specialist
Greater Seattle AreaProject coordination duties (interfacing with stakeholders, facilitating flow of project-related information and requirements to necessary parties, confirming compliance with stated advertising regulatory guidelines, etc.) WalkMe SME (Create content/documentation, troubleshoot issues with production/migration, interface with vendor) & certified builder, leading to 15% bump in life application...