Years of experience: 14

Call CenterCall Center TrainerCustomer ServiceFinanceChat SupportLive Chat

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Johanna's Career Path
Customer Experience Lead - Order StatusApr. 2021 -
Mar. 2024
AJ MadisonCustomer Experience Lead - Order Status
New York City Metropolitan Area
Customer Service RepresentativeSep. 2020 -
Apr. 2021
AJ MadisonCustomer Service Representative
AssociateJun. 2016 -
Jul. 2020
Crédit Agricole CIBAssociate
Greater New York City AreaManage expenses and invoice processing for an international investment bank, with focus on contingent labor, telecommunications, market data services, and subscriptions. Administrator of Vodafone Telecomm Expense Management system - ensure timely updating of employee information, new joiners, terminations, and update service information accordingly Administrator of Prenax Subscription Managem...