Jessica's Posts
- Jessica Kinghorn
Principal Consultant @Kinghorn Strategy
is willing to share expertiseElevate Customer Experience How I can help you
Enhance cross-team synergy to boost customer experience. Engage with customers (or teams if that's your focus) via focus groups, interviews, and surveys. Map the ideal customer journey, pinpoint key improvement areas, and craft a strategy for continuity and growth.
People I am looking for
Seeking partnerships with: - Non profits - Executive leadership organizations - Startups - Community-based organizations - Member organizations - Partner organizations
Experience & Cases
Achievements include: - 12+ years in leadership, networking for 35K executives - Head of Marketing, Comms and Experience - Led teams of 7-35 employees - Highly strategic - Boosted retention, satisfaction rates - Developed customer listening, journey, and 3-year strategies
How to contact
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