Years of experience: 16
Call CenterITBusiness OwnerC-level ExecutiveCustomer ServiceConsulting
Trust Score
Exceptionally trusted; proven professional excellence.
Lisa's Career Path
Jan. 2009 -Present
Granite TelecommunicationsSr IT Business Analyst
Lead and manage multiple, large implementations of system automation of Telecommunications and Advance Data Services.
Analyze client's business rules and process through document analysis, interviews, workshops, and workflow analysis.
Manage projects in ADO, writing user stories (EPIC, Feature, User Story) along with the Acceptance Criteria.
Manage Process Analysis & Redesign of the c...