Washington DC● Direct administrative, policy, and operational functions across personal property, environmental, and fleet programs by coordinating initiatives, resulting in optimized resource allocation for a $5M portfolio
● Authored and vetted high-impact presentations, executive memoranda, and briefing materials for 8 Sub-Cabinet and Cabinet-level officials, enhancing leadership visibility and communic...
Washington, DCUSDA Office of the Executive Secretariat | Washington, DC
Director | April 2015 – November 2019
● Supervised a team managing over 1M annual correspondence items for the Secretary’s Office by instituting process improvements and workload balancing, resulting in sustained operational excellence
● Cut average correspondence turnaround time from 45 to 29 days by streamlining workflows, automating...
Alexandria, VA● Launched a change management strategy and communications plan targeting all 1,600 employees by collaborating with internal stakeholders and aligning messaging with organizational values, increasing staff buy-in ● Facilitated Agency-wide implementation of the Conflict Resolution Program with active collaboration from the Labor Management Forum (LMF), promoting a proactive, solutions-focused ...