Years of experience: 26

United StatesCopywritingContent WriterProofreaderEditorConsulting

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Jean's Career Path
Chief of StaffMar. 2019 -
Present
Washington DC● Direct administrative, policy, and operational functions across personal property, environmental, and fleet programs by coordinating initiatives, resulting in optimized resource allocation for a $5M portfolio ● Authored and vetted high-impact presentations, executive memoranda, and briefing materials for 8 Sub-Cabinet and Cabinet-level officials, enhancing leadership visibility and communic...
 Director Office of the Executive SecretariatApr. 2015 -
Nov. 2019
USDA Director Office of the Executive Secretariat
Washington, DCUSDA Office of the Executive Secretariat | Washington, DC Director | April 2015 – November 2019 ● Supervised a team managing over 1M annual correspondence items for the Secretary’s Office by instituting process improvements and workload balancing, resulting in sustained operational excellence ● Cut average correspondence turnaround time from 45 to 29 days by streamlining workflows, automating...
Director of Change Management and Organizational EngagementJan. 2013 -
Apr. 2015
USDA Food and Nutrition ServiceDirector of Change Management and Organizational Engagement
Alexandria, VA● Launched a change management strategy and communications plan targeting all 1,600 employees by collaborating with internal stakeholders and aligning messaging with organizational values, increasing staff buy-in ● Facilitated Agency-wide implementation of the Conflict Resolution Program with active collaboration from the Labor Management Forum (LMF), promoting a proactive, solutions-focused ...