Jodie's Posts
- Jodie Brough
Customer Support Specialist
is willing to share expertiseElevate Customer Satisfaction How I can help you
Experienced in live chat management, adept at multi-client handling, reducing call handler needs. Setup of quick responses and macros for chat automation. Empathetic in resolving complaints, building trust, and enhancing customer relations.
People I am looking for
Looking for clients like: - Attractiontickets.com - Liberty Music PR - The AA - Mixcloud - IMM Music - Voice FM
Experience & Cases
Achievements: - Enhanced live chat at Attractiontickets.com - Managed multi-brand customer interactions - Seeking small businesses prioritizing live chat - Aiding larger firms in efficiency improvements
How to contact
- Jodie Brough
Customer Support Specialist
is willing to share expertiseMaximizing Online Chat Efficiency and improving client relationship building and trust. How I can help you
Optimize chat processes for efficiency. Enhance communication by humanizing interactions. Train agents to boost sales and retention. Review current methods for improvement.
People I am looking for
Seeking partnerships with: Small Businesses Start-Ups Established companies who want to improve staff and customer retention. Companies in all sectors but specialise in travel and media.
Experience & Cases
Achievements: - 7 years managing Attraction Tickets chat - 15+ years with Voice FM - Auditing and training expertise Previous clients: -Attraction Tickets.Com -Voice FM -The AA -RIAS -Lloyds TSB
How to contact