Years of experience: 5
DevOpsIT
Trust Score
Exceptionally trusted; proven professional excellence.
Omer's Career Path
May. 2020 -Present
ScaleCapacityCloud Engineer Associate
Hyderabad, Telangana, IndiaAs a Cloud Engineer Associate at ScaleCapacity, I drive excellence in Amazon Connect solutions, focusing on optimizing call center operations and enhancing customer experiences. My role involves architecting and designing advanced integrations, creating and refining call flows and IVR systems, and configuring Amazon Connect for scalable and robust solutions. Leveraging tools like Lambda, Pinp...