Years of experience: 12

Call CenterMarketingCustomer ServiceConsultingService Quality ManagerAssistant

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Nickia's Career Path
Admissions Counselor IIDec. 2024 -
Present
Malvern Treatment CentersAdmissions Counselor II
United States
Admission Clinical SupervisorJul. 2023 -
Dec. 2024
Belmont Behavioral Health SystemAdmission Clinical Supervisor
Manage the intake, admissions and utilization review process for incoming patients. • Serve as direct contact for the patient families and/or guardians. • Organize, plan and direct work assignments for Admissions staff. • Serve as liaisons between hospitals and facilities in the event of transfer. • Report, analyze and guide activities that influence the work of these departments. • Develop a...
Communications SpecialistNov. 2022 -
Jul. 2023
Partner in the development and implementation of printed and online publications, websites, presentations, and collateral materials to help guide communications strategy. Assist with electronic communications, including daily, weekly, and monthly notices and special-purpose electronic communications; write, edit, and review content for internal/external communications. Establish and maintain ...

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