Years of experience: 38
EngineerCase ManagerITSystem AnalystQA EngineerTech Support
Trust Score
Exceptionally trusted; proven professional excellence.
Odell's Career Path
Nov. 2018 -Oct. 2022
Master ElectronicsPVX programmer
Remote• Worked Remotely • I developed a data validation system and created reports based on the Pareto Principle (80/20 Rule) and other reports tailored for management. This involved utilizing Providex PVxPlus. • Conducted testing and training for the programs I developed and interacted effectively with employees at all levels within the organization. • Documented programs and files. • Attended dai...
Nov. 2001 -Oct. 2018
DM2 Software - A PDI companySoftware developer assigned to customer support
Vancouver, WA• Reduced the number of pending support cases from over 300 to under 20 within two months. • Addressed bugs identified by support agents by either fixing the issues or confirming the system's functionality. • Served as an expert resource for the support team. • Developed urgent fixes to restore functionality during critical downtime situations. • Conducted testing for program changes I develo...
Oct. 1997 -Nov. 2001
Information Management, Inc.Programmer
Tigard, Oregon, United States• Oversaw 12 client upgrades for Y2K in FACTS software. • Installed systems and provided on-site support to ensure optimal performance. • Developed custom modifications based on client requests, maintaining operational efficiency. • Utilized Providex (PVxPlus).