I worked with Nicole while she was CEO of two different companies. She is very good at ensuring projects and business lines make sense with the product/market and customer fit but also work with the f...
I first worked with Nicole as the agency and consultant to a turnaround she was doing for an edtech company. She was successful and the business sold to a strategic buyer. She engaged my firm again wh...
Trust Score
Exceptionally trusted; proven professional excellence.
Colorado Springs, Colorado, United StatesRecruited by founder/CEO to evaluate and restructure this global SaaS in video communications. - Full P&L management, hire/fire, and strategic planning. Improved customer success team, reducing customer churn by 15%. - Streamlined support to achieve running 12-month CSAT that exceeds 97%. - Oversaw SOC 2, Type 2 program and successful audit. - Re-branded and re-launched 1,700-page website, le...
Boulder, Colorado, United StatesTechtonic is a Boulder, CO software development training and project outsourcing company offering ACE-credentialed courses and Department of Labor apprenticeships. Programs and services prepare coders and developers at 96% success rates, while also increasing diversity. Techtonic was acquired by Bitwise Industries in November 2021. - Led board and investor relations and meetings during pivota...
Boulder, ColoradoResponsible for day-to-day operations and service delivery - Full P&L responsibility - Prepared reports and presentations to the board for CEO and CFO - Revenue increased 29% over previous fiscal year - Restructured client contracts to reduce risks and speed time to profitability of apprentice placements - Increased software development's utilization rate from 32% to 87% by restructuring the ...