- Responsible for start up operations creating and updating business processes, operational objectives/initiatives, financial reporting, including P&L - Responsible for all non-sales business functions and operations including HR, admin, contracting, marketing, and project management
- Ensure that NDS meets requirements for conducting business within state, county, and local governments and s...
- Led team of 11 information security auditors, ensuring quality delivering of services
- Partnered with C-Suite executives mitigating potential business impacts due to issues found during the audit period; while establishing working relationships and creating opportunities for additional revenue
- Created and implemented measurement tool tracking individual and team adherence of end-to-end i...
Nashville, Tennessee, United States- Managed portfolio of strategic supplier projects (~300 Mn under contract) including DevOps, Application Support and Core Technology within CHC’s Enterprise Technology business including both on-prem and cloud environments
- Prioritized the improvement of service quality, achieving a target of 95% measurable service levels excluding validation (previous measurability of 75%) within 6 months
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