Years of experience: 21
Customer ServiceCustomer Success ManagerClient Relations SpecialistChat SupportCustomer Care SpecialistCustomer Retention Specialist
Trust Score
Exceptionally trusted; proven professional excellence.
Emma's Career Path
Aug. 2022 -Sep. 2024
Pernod RicardManager - Midleton(Jameson) Distillery Experience
Jameson Experience, MidletonAfter moving from Dubai to Midleton ,I was excited to immerse myself into a world-renowned Irish whiskey distillery, proud of its nearly 200-year-old legacy. The visitor experience and brand home in Midleton represents seven incredible whiskey brands including Jameson, Redbreast and Midleton Very Rare. Throughout my journey with Pernod Ricard- Irish Distillers I worked with my fellow managers...
Jan. 2021 -Mar. 2023
Travel Counsellors UAEBusiness Owner at Travel Counsellors UAE
Dubai, United Arab EmiratesBusiness Owner | Travel Entrepreneur | Bespoke Travel Packages | Strategic Partnerships As the owner of a Franchise business with Travel Counsellors UAE, I successfully built and managed a thriving travel business from the ground up. My expertise were in collaborating with leading travel brands, hotels, resorts, and DMCs to create bespoke travel packages tailored to the unique needs of each c...
Mar. 2015 -Aug. 2020
EmiratesPurser, Inflight Service Manager (Airbus A380 and Boeing B777 aircrafts)
Dubai, United Arab EmiratesExperienced Inflight Manager & Team Leader | Leadership | Multicultural Team Building | Customer Service Excellence As an experienced Inflight Manager and Team Leader with Emirates Airline, I’ve had the privilege of leading teams onboard the world’s largest commercial aircraft, the Airbus A380. My leadership journey is driven by the goal of consistently achieving excellence. Over the years, I...