Years of experience: 26
ConsultingCustomer ServiceClient Relations SpecialistChat SupportLive ChatCustomer Care Specialist
Trust Score
Exceptionally trusted; proven professional excellence.
Hildegard's Career Path
Dec. 2007 -Nov. 2024
Royal Caribbean Cruises, Ltd.Dispatcher
Cruise ShipIn my role as dispatcher, I served as the central point of contact for both crew members and guests, expertly handling an average of 200+ maintenance requests daily while coordinating with multiple specialized maintenance teams.I consistently ensured that every maintenance issue was addressed by sending the appropriate response technician promptly, thus minimizing downtime and enhancing guest...
Jan. 2002 -Jun. 2004
Lanificio KurashikiSecretary
Sep. 1994 -Oct. 2001
PML Petersen Matex Imp Exp LtdaSecretary