Years of experience: 16
MarketingCopywriterC-level ExecutiveHRCustomer ServiceBusiness Owner
Trust Score
Exceptionally trusted; proven professional excellence.
Jennifer's Career Path
Oct. 2023 -Present
Alameda, California, United StatesIn my role as a Virtual Assistant, I assume various responsibilities to support corporate leadership and entrepreneurs effectively. I fit where I am needed and that looks VERY different from client to client. Some need a calendaring guru while others need the follow-up and follow through Queen. Sometimes I am even a business coach as I understand and have owned businesses for over 20 years. W...
Aug. 2018 -Feb. 2019
Peet's CoffeeCustomer Succes Advocate (Contractor)
Emeryville, CAEffectively managed B2B customer transactions, including order processing, returns, exchanges, credits, and invoice management. Proficiently troubleshooted and resolved service logistics challenges. Responsively handled incoming communications through emails, calls, and e-faxes. Effectively communicated inventory requirements to both internal and external business partners.
Jul. 2018 -Mar. 2023
ShiptPersonal Shopper
East Bay, CA.Deliver exceptional customer service by prioritizing effective communication and on-time delivery. Leverage strong time management skills to efficiently serve a growing customer base while proactively addressing unforeseen challenges. Collaborate closely with support staff, offering valuable insights to enhance the overall shopping experience for all stakeholders.