Years of experience: 3
Podcast HostCustomer ServiceCase ManagerBloggerComplaint Resolution SpecialistAssistant
Trust Score
Exceptionally trusted; proven professional excellence.
Oliver's Career Path
Dec. 2023 -Present
EmiratesCabin Crew
Dubai, United Arab EmiratesFocusing on a different level of aviation, where as customer service has been upgraded to hospitality and treating the customers with a warm welcome, a smile and most importantly having a positive body language. Adding up to that, there are still different perspectives where it is trained which would be safety, security and medical training.
May. 2023 -Dec. 2023
Ryanair - Europe's Favourite AirlineCustomer Service Supervisor
London Stansted Airport, England, United KingdomIt is still a part of a Cabin Crew, with the responsibility of 3 (5) cabin crews, plus the sum of all passengers on board. For this it is very important to keep the crew proactive, to make sure the aircraft is ready for taking off on time and have a clear communication. As well, the situational awareness has became a very detailed plus on this job.
May. 2023 -Dec. 2023
London Stansted Airport, England, United Kingdom