About

• 15 years in customer-centric cultural transformations • Expertise in embedding customer experience strategies • Training and engaging stakeholders • Award-winning CX approach • Top global CX influencer for 5 years

Cases & Experiences

• Diverse clientele: Save the Children, SAP Concur, Brambles, HubSpot • Experience in legal, charity, logistics, retail, B2B sectors • Partner with organizations like Mobile Mini, RICS, Ordnance Survey

Work Order

• We assist with cultural readiness discovery • Conduct stakeholder interviews • Develop CX and growth strategies • Map customer journeys • Provide customer experience training • Facilitate cultural transformations

How to contact