Years of experience: 16
Sales & BizDevEntertainmentCopywritingCall CenterTranslatorHR
Trust Score
Exceptionally trusted; proven professional excellence.
Claudia Diana's Career Path
Nov. 2023 -Present
SmartLynx Airlines LtdSEP Ground Instructor/ Line Trainer/Senior Cabin Crew Manager
Riga, Latvia
Jul. 2022 -Jul. 2023
Diamond Slot SRLInstructor Preparator Formare
Braşov, România- designing training materials; training; providing evolution feedback; - distributing and implementing customer service updates in the best possible way; -evaluation of internal knowledge and collection of results for future developments
Jun. 2022 -Aug. 2022
DanAirSenior Cabin Crew Manager
Flying four types of aircraft, A320/A321/A330/Boeing 737 Max. Flying in charter system for different airlines, such as Easyjet, Condor, Norwegian, Air Malta, Novair etc. Explained the use of safety equipment and answered passengers’ questions
Leading and managing a team of 3 or 4 cabin crew Addressed passengers’ concerns about delayed and cancelled flights and solved the issue through Adminis...