Years of experience: 11

ITCustomer ServiceChat SupportLive ChatSystem AnalystTech Support

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Igwe's Career Path
IT Audit SpecialistMar. 2025 -
Present
RadianIT Audit Specialist
Service Desk AnalystOct. 2024 -
Present
TEKsystemsService Desk Analyst
Baltimore, Maryland, United States
Assistant ManagerOct. 2021 -
Jan. 2024
Fells Point TavernAssistant Manager
Baltimore, Maryland, United StatesMy position was to oversee the day to day operation of the business. I handled inventory, payroll, and setting up new accounts with vendors and liquor distributors. I also handled promotions for all in house events as well as social media marketing for the business.

Igwe's Posts

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    How I can help you

    I provide essential troubleshooting for clients and staff. Expertise includes: - Attention to detail - Note-taking - Troubleshooting - Microsoft Windows 10/11 - Active Directory - TCP/IP - ServiceNow - Splunk - Microsoft 365

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    People I am looking for

    - Businesses needing service desk support - Companies requiring help desk workers - Organizations seeking IT troubleshooting

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    Experience & Cases

    - Google IT Support Certification - Microsoft IT Support Certification - Google Cybersecurity Certification - Worked with: Venable LLP, Rush Medical Center, Radian Home

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    How to contact

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