Remote• Data optimization for provider and member contacts to increase outreach success for over 15000+ members. • Assisting in outreach, planning, and organization. • Data collection and validation on data provided by healthcare providers in Texas, and Illinois.
Chicago, Illinois, United States• Provided customer and client success with payment and technical support via phone and email.
• Zendesk testing and support. • Client Service Management. • Maintaining and updating Over 200+ client accounts.