Years of experience: 7

CopywritingCall CenterCustomer Support RepresentativeMarketingSupport SpecialistAppointment Setter

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Pelumi's Career Path
Finance and Business Operations OfficerApr. 2023 -
Present
KluwpFinance and Business Operations Officer
Malta. Collaborate with external providers to deliver operational support via phone, email, and live chats. . Lead the onboarding process for new clients, ensuring a seamless experience. . Oversee compliance measures, ensuring adherence to industry regulations and standards. . Perform meticulous reconciliation of financial reports to maintain accuracy and transparency. . Analyze data to optimize a...
Project Support OfficerOct. 2022 -
May. 2023
SpinolaProject Support Officer
Malta* Collaborating with developers to provide testing support for on-going projects using the agile methodology * Organizing API integrations for embedding gaming Iframes into clients' websites and applications. * Working closely with the project coordinator to organize individual projects according to the status and priorities. * Supporting the project coordinator and Chief technical Officer to...
Technical Support SpecialistNov. 2019 -
Oct. 2022
APCOPAYTechnical Support Specialist
Malta* Collaborated with developers from diverse industries to integrate over 50 payment solutions and options via the company's payment API. * Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution via phone, email and live chats. * Created and conducted training programs for merchants during onboarding, covering company products and t...

Pelumi's Posts

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    How I can help you

    I offer partnership and peace of mind: Email and calendar management Data entry and organization Document preparation (reports, presentations, spreadsheets) Customer service (replying to inquiries) Order processing and tracking Product listing creation Managing returns/refunds

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    People I am looking for

    - Small Business Owners - Solo Entrepreneurs - Startups If it’s you — let’s set up a call (it’s free!) Looking to save time and get support so you can focus on growing your business? Let’s chat!

  • 0

    How to contact

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