Years of experience: 10

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Heather's Career Path
Practice AdministratorApr. 2023 -
May. 2025
Chopra Plastic SurgeryPractice Administrator
Miami, Florida, United States• Joined on Day One of practice launch and helped build operational systems from the ground up. • Oversaw full clinical and administrative functions, improving patient flow and revenue. • Managed digital marketing, resulting in a 4x increase in patient volume and brand reach. • Oversee the implementation and management of practice management software, ensuring seamless integration with existi...
Practice ManagerAug. 2022 -
Apr. 2023
Elite Body SculpturePractice Manager
Edina, Minnesota, United States• Led operations at a high-end cosmetic surgical center, managing staff, scheduling, and patient intake. • Coordinated accreditation readiness, compliance, payroll, and inventory control. • Partnered with physicians to enhance workflow and elevate patient satisfaction. • Reduced operational inefficiencies by implementing new intake protocols and staff scheduling processes. • Maintained effici...
Health Unit CoordinatorMar. 2021 -
Aug. 2022
M Health FairviewHealth Unit Coordinator
Edina, Minnesota, United States• Work with EMS to identify patient information, injury descriptions, and other necessary registration information. • Work with medical staff, nursing, ancillary departments, and insurance payers. • Responsible for completing the financial clearance process and obtaining vital patient demographics. • Creating the first impression of Fairview's services to patients and families and other exter...

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