Drove concept testing for multiple multiple B2B and B2C clients, using Helio's platform. Gathering insights on 3-5 concepts/week, I recommend data-driven improvements for enhanced user experience. I have also implemented customer-focused research programs, driving key roadmap initiatives and improving product features. Sharing research methods to empower teams, resulting in informed decision-...
Tasked with enhancing the filter experience, I successfully navigated the system's complexities to deliver a streamlined and intuitive redesign. This accomplishment showcases my ability to analyze complex systems, identify areas for improvement, and execute effective design solutions.