Years of experience: 9

Event ProducerMarketingUX/UI Designer🐦 DesignCustomer ServiceCustomer Success Manager

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Lexi's Career Path
Senior Customer AdvocateAug. 2024 -
Apr. 2025
ZURBSenior Customer Advocate
Customer AdvocateMar. 2022 -
Aug. 2024
ZURBCustomer Advocate
Drove concept testing for multiple multiple B2B and B2C clients, using Helio's platform. Gathering insights on 3-5 concepts/week, I recommend data-driven improvements for enhanced user experience. I have also implemented customer-focused research programs, driving key roadmap initiatives and improving product features. Sharing research methods to empower teams, resulting in informed decision-...
UX/UI Designer Jan. 2022 -
Mar. 2022
PathloomUX/UI Designer
Tasked with enhancing the filter experience, I successfully navigated the system's complexities to deliver a streamlined and intuitive redesign. This accomplishment showcases my ability to analyze complex systems, identify areas for improvement, and execute effective design solutions.