Years of experience: 23

ITCustomer ServiceHelp Desk SupportConsultingCustomer Success ManagerCase Manager

Trusted by top professionals

  • HC
    Helen Clifford
    Project Manager
    Verified
    Stuart was my colleague at RTTC for 21 years. He started as a technical engineer and ended up as the general manager when the owner moved overseas. Stuart is extremely capable, technically and socia...

Trust Score

Exceptionally trusted; proven professional excellence.

100%
Stuart's Career Path
IT Service Delivery LeadSep. 2024 -
Present
EnginuityIT Service Delivery Lead
Watford, England, United Kingdom
Delivery ManagerApr. 2023 -
Sep. 2024
UK Ministry of DefenceDelivery Manager
Andover, England, United KingdomRoute to Market for SLACK: Assisted the NCO Academy in finding a market route for SLACK and negotiated a highly favourable licensing rate. Bespoke Solutions for APC: Developed a custom solution for the Army Personnel Centre (APC) enabling secure data sharing at zero cost using existing Army capabilities, revolutionizing their processes and significantly reducing annual licensing expenses. Sec...
Service Delivery ManagerSep. 2022 -
Apr. 2023
PanopticsService Delivery Manager
LondonClient Support and Service Management Key Client Support: Supported key clients, including a large international event company and a prominent London property company, ensuring their IT needs were met with precision and efficiency. Primary Service Management Contact: Acted as the main point of contact for service management, ensuring all engagements met customer expectations in line with cont...

Stuart's Posts

  • How I can help you

    • Enhance customer service and IT support • Efficient stakeholder management • Problem-solving with cost-saving solutions • 20+ years of proven success

  • People I am looking for

    • IT companies • Managed Service Providers (MSPs)

  • Experience & Cases

    • Led secure data initiatives • Negotiated cost-effective SLACK licensing • Developed GDPR-compliant solutions • Managed secure messaging trials • Transformed Army's digital infrastructure • Clients: Ministry of Defence

  • How to contact

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