Years of experience: 10

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Sophie's Career Path
Lead Operations Manager and Project CoordinatorAug. 2021 -
May. 2025
Work of Art Services IncLead Operations Manager and Project Coordinator
Oakland, California, United StatesAs a small business, Work of Art Services counts on me to be well-versed in many areas to ensure smooth and productive daily operations. This includes: Job Coordination -I oversee all aspects of job coordination, from initial intake to execution of services. This includes collaboration with clients, art handling staff, external contractors, and business partners. -Job types include art instal...
Account Manager and Logistics CoordinatorSep. 2018 -
Dec. 2020
Design Like WhoaAccount Manager and Logistics Coordinator
San Francisco Bay AreaAs a growing custom merchandise business, Design Like Whoa relied on me to oversee both client-facing and operational responsibilities to ensure a seamless and efficient workflow. My role included: Client Consultation & Sales -Served as the senior customer-facing consultant, working directly with high-profile clients such as Mozilla, Airbnb, Eaze, Sephora, and TechCrunch. -Conducted in-depth ...
Customer Service ManagerJun. 2018 -
Sep. 2018
JAMES AND THE GIANT CUPCAKE, LLCCustomer Service Manager
Oakland, California, United States• Managed customer service operations for a women-owned small business in the Bay Area, handling online & phone orders, inquiries, and event catering requests. • Performed employee training and onboarding, ensuring a seamless customer experience and efficient cash register management at closing.

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