Years of experience: 2
CopywriterTechnical Support AgentCopywritingCall CenterCustomer Support RepresentativeProofreader
Trust Score
Exceptionally trusted; proven professional excellence.
Calun's Career Path
Sep. 2024 -Present
HeidiCustomer Support Executive
United Kingdom, BristolCritical role in resolving urgent travel disruptions, specialising in last-minute reallocations, sold-out flight and hotel resolutions, and on-call crisis management. Working independently during high-pressure Sunday morning shifts, I ensured seamless customer experiences through quick thinking, persuasive negotiation, and adaptable problem-solving.
Key Responsibilities & Achievements:
Negot...
Aug. 2023 -Jun. 2024
CLARK UKProtection Advisor
United Kingdom, BristolSuccessfully sold over 50's life insurance policies, consistently meeting and exceeding sales targets.
Conducted thorough needs assessments to tailor insurance solutions to individual customer requirements.
Provided clear and concise information on policy details, coverage options, and benefits to potential clients.
Maintained comprehensive knowledge of current insurance products, industry tr...